Q. How much does it cost?
A.You can order up to 3 bridesmaid dresses or 3 mother of the bride dresses for CA$15 per dress.
Q. What dresses are in your At-Home try on program?
A.At this time, Bridesmaid Dresses, Maternity Bridesmaid Dresses, Modest Bridesmaid Dresses, Bridal Gowns, and Mother of the Bride Dresses are available for at-home try on.
Q. What does the cost of the at-home try on dresses go towards?
A.The cost of your dresses goes directly to the cost of shipping, both to you and the return to our warehouse.
Q. Where can the at-home try on dresses be delivered?
A.Our at-home try on dresses are currently available to ship in the United States with select styles available for our Canadian customers!
Q. How long does it take for my at-home try on dresses to arrive?
A.The at-home dresses take about 1-3 days to process in our warehouse and 1-10 business days to ship. Once your package has been shipped, you will receive an email with tracking information so you can know exactly when to expect your package!
Q. When do I need to return my at-home try on dresses?
A.Your return package needs to be dropped off using the pre-paid label at FedEx 7 days after it’s delivered to you.
Q. What happens if I forget to send back my dresses within a week?
A.Please try to return the dresses within the specified time. If you are unable to return your dresses in time, send us an email ASAP explaining why and we may be able to help. Otherwise, you will be charged twice the retail price, as well as additional shipping and handling fees. Refusal to comply with our terms and policies will result in being prohibited from ordering with us in the future.
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